Training Course: Selling Skills

Course objectives	Essential course for all those new to sales and those wanting to revise the principles of selling.  By the end of this training course delegates will be able to understand the following: Psychology and principles of effective selling Follow a sales process Understand the sales and buying cycle
Topics	Principles of selling Setting objectives First impressions count Building rapport Questions and active listening to uncover customer needs Features and benefits Handling objectives Gaining commitment
Delivery	A highly interactive workshop, which will include individual, small group exercises and practice time to reinforce new skills.